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Rabobank Annual Reports 2009

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Domestic retail banking at a glance

Source: Report 2009, chapter Rabobank Group at a glance, page 4

Rabobank Group is not only the largest mortgage lender, savings bank and insurance broker in the Netherlands, but it is also market leader in the SME sector.

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Domestic retail banking

Source: Report 2009, chapter Domestic retail banking, page 17

Low growth in lending and increase in bad debt costs due to economic situation.

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Virtual channels gaining importance in customer relations

Source: Report 2009, chapter Domestic retail banking, page 19

The local Rabobanks in the Netherlands are Rabobank Group’s core business.

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Domestic retail banking at a glance

Rabobank Group is not only the largest mortgage lender, savings bank and insurance broker in the Netherlands, but it is also market leader in the SME sector. The 147 autonomous local Rabobanks have 1,010 branches, 3,063 cash-dispensing machines and an employee base of approximately 28,000 FTEs. They serve about 6.7 million
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