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Rabobank Annual Reports 2009

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Domestic retail banking at a glance

Source: Report 2009, chapter Rabobank Group at a glance, page 4

Rabobank Group is not only the largest mortgage lender, savings bank and insurance broker in the Netherlands, but it is also market leader in the SME sector.

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Wholesale banking and international retail banking at a glance

Source: Report 2009, chapter Rabobank Group at a glance, page 4

Rabobank International is Rabobank Group’s wholesale banking and international retail banking division.

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Asset management and investment at a glance

Source: Report 2009, chapter Rabobank Group at a glance, page 5

Rabobank Group’s asset management business is handled by Robeco, an asset manager with international operations, as well as the Dutch private bank Schretlen & Co and the Swiss private bank Sarasin.

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Leasing at a glance

Source: Report 2009, chapter Rabobank Group at a glance, page 5

De Lage Landen, which is responsible for Rabobank Group’s leasing operations, uses the vendor finance concept to support manufacturers and distributors in their sales in more than 30 countries.

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Real estate at a glance

Source: Report 2009, chapter Rabobank Group at a glance, page 5

Rabo Real Estate Group is responsible for Rabobank Group’s private and corporate real estate operations.

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Increase in savings deposits at local Rabobanks in particular

Source: Report 2009, chapter Financial developments, page 13

Savings deposits, the largest and most important component of amounts due to customers for Rabobank Group, were up 6% to EUR 121.4 (114.7) billion thanks mainly to retail clients making more savings deposits to the local Rabobanks.

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Domestic retail banking

Source: Report 2009, chapter Domestic retail banking, page 17

Low growth in lending and increase in bad debt costs due to economic situation.

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Many local Rabobanks getting to grips with Rabobank Vision 2010

Source: Report 2009, chapter Domestic retail banking, page 18

Rabobank’s primary objective is to help members and customers achieve their ambitions. Rabobank 2010 offers options for innovating and improving customer service while cutting costs.

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Rabobank bolsters position in corporate and mortgage markets

Source: Report 2009, chapter Domestic retail banking, page 18

Rabobank Group holds a leading position in a large number of sectors of the Dutch financial services market.

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Focus on delivering customer value

Source: Report 2009, chapter Domestic retail banking, page 19

Rabobank’s central focus has always been to deliver customer value.

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Domestic retail banking at a glance

Rabobank Group is not only the largest mortgage lender, savings bank and insurance broker in the Netherlands, but it is also market leader in the SME sector. The 147 autonomous local Rabobanks have 1,010 branches, 3,063 cash-dispensing machines and an employee base of approximately 28,000 FTEs. They serve about 6.7 million
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