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Annual Report

Financial Statements 2012

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Surge in mobile banking

The number of customers using Rabobank mobile banking applications more than doubled in 2012 to reach over 1 million at year-end.

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Safe online banking

Online and mobile banking have become part of life. As a result, the safety and security of systems and mobile equipment have grown increasingly important.

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Bank cards blocked outside Europe

Op 1 June 2012, Rabobank blocked a large number of bank cards for use outside Europe. This block was introduced to prevent losses due to skimming and to limit inconveniences for customers.

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Migration to SEPA

2013 is the year of the migration to a Single Euro Payments Area (SEPA).

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Improvements in ICM proposition

To meet the needs of our corporate clients, Rabobank is developing a cohesive range of international cash management (ICM) services.

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Foremost partner in food and agri thanks to sustainable market leadership

Rabobank has a long tradition as a financier and knowledge centre for the agricultural sector. Our share of the food and agri market stood at 85% (83%) in 2012. Rabobank makes investments for its clients in vision and knowledge development in the food and agribusiness.

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Floriade World Horticultural Expo 2012

As a founder of the Floriade World Horticultural Expo, Rabobank was closely involved in the 2012 edition, which attracted more than two million visitors.

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Rabo Green Bank

Rabo Green Bank reopened its doors on 1 October.

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Insurance

Corporate pensions. Insurance at local level: Interpolis.

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Limited growth in lending

The Dutch economy showed more or less zero growth in 2012. Exports were being weighed down because of government budget cuts in neighbouring countries.

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